FAQ

Embroidery Backing

On the back of all baby & most children and adult clothing items there will be an iron on backing to prevent the stitches from being itchy. As the item is washed, this backing may start to come off. You have two options - re-iron it back on, or remove it. After several washes the threads should be soft enough to not be irritating!

Purple marks?

If you notice any purple markings on items - it's from my water soluble marker I use to mark the placement. I always remove these but sometimes they have a tendency to reappear! They will disappear with a little water or with washing.

Turn Around Time

We are currently processing all items within 2 weeks, however this timeline is usually shorter! If you have an item you need sooner, give us a shout and we can arrange a rush order.

Social Media

By purchasing from our store, customers acknowledge and agree that we reserve the right to use images of the items they purchase for marketing and promotional purposes, including on our website and social media channels. Such images may include the monogrammed names or initials of the customer's child. Customers understand that these images may be used to showcase our products and services and to promote our business. Customers acknowledge that they will not be entitled to any compensation or royalties in connection with our use of these images. If customers do not wish to have their purchased items' images used for marketing purposes, they must notify us in writing at the time of purchase.